F
rom March 1997 through December 1998, I was Computer Shopper's anonymous consumer advocate S.O.S. These columns follow S.O.S.'s travails as she negotiates between aggrieved buyers and defensive vendors. (Note: A few of the columns are missing, having been lost in the cyberspace black hole.)December 98
Getting Credit Where Credit Is Due
November 98
S.O.S.Cleans Her Own House
October 98
S.O.S.Counts on 30 Days
September 98
S.O.S Crashes Through a Brick Wall
August 98
S.O.S Sits By the Phone
July 98
S.O.S Cuts a Customer's Loss
June 98
S.O.S Makes the Best of a Bad Situation
May 98
The Buck Stops in Brooklyn
April 98
SOS Finds Sometimes It's Cruel to be Kind
March 98
SOS Saves the Delay
February 98
SOS Makes a Winning Bid
January 98
S.O.S. Detects a Motherboard Misfit
December 97
S.O.S. Looks Towards Foreign Shores
November 97
S.O.S. Picks a Peck of Parts
October 97
S.O.S. Muses On Moving
September 97
S.O.S. Squints for the Small Print
August 97
S.O.S. Rings Until She's Answered
July 97
S.O.S. Learns The True Cost Of Returns
June 97
SOS Climbs the Corporate Ladder
May 97
Our Solver Tackles the Mystery of the Missing System
April 97
When Push Comes To Shove
March 97
Our Intrepid Solver Helps a Reader Speed Up a Return